This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how Concierge Watch & Jewelry Repair, LLC (“Concierge Watch” or “We”) collect, use, protect or otherwise handle your PII in accordance with our website.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR WEBSITE?
When filling out forms on our site, as appropriate, you may be asked to enter your name, email address, billing and shipping address, phone number, or provide other details to help you with your experience. Financial information, like your credit card number (or a check or money order), may be collected to place an order or to pay for a service.
HOW DO WE USE YOUR INFORMATION?
We collect PII to help provide a fun and safe environment while browsing our site. This is done to create an optimal online experience for each user. When you are on our site and asked for personal information, you are sharing this data with Concierge Watch alone. We may use the information we collect from you to process and fulfill orders, follow up after correspondence (email or phone inquiries), contact customers for order and repair updates, stop potential fraud, or send service emails, newsletters and promotional emails. We may also use this data to notify consumers about updates on our site, contact customers directly and complete orders.
We do not sell or give your personal information to third parties. All user data is kept confidential and we use it for our own purposes.
DO WE USE ‘COOKIES’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. We may share such information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
THIRD-PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We reserve the right to place a non-personal-identifying cookie for third party tracking and anonymous data tracking which may be used for remarketing purposes on third party vendors, including Google to show ads on various sites on the internet that you may visit. You may opt out of this by visiting https://www.google.com/settings/ads/onweb/and opting-out.
ADDITIONAL INFORMATION
We collect your email address in order to send information, respond to inquiries, and/or other requests or questions.
If at any time you would like to unsubscribe from receiving future emails, you can email us at info@conciergewatch.com and we will promptly remove you from ALL correspondence.
CONTACTING US
If there are any questions regarding this privacy policy, you may contact us using the information below.
Concierge Watch
1777 Reisterstown Rd. Ste. 32, Box 190
Baltimore, MD 21208
We reserve the right to make changes to this policy. Any changes to this policy will be posted